Terms of Service
Effective Date: November 16, 2025
Welcome to Horevo. These Terms of Service (“Terms”) govern your access to and use of our website, services, and the purchase of products from Horevo Global, LLC, a Massachusetts-registered company (“Horevo,” “we,” “us,” or “our”). By using our services, whether online, offline, or through assisted purchases, you agree to be bound by these Terms. If you do not agree, please do not use our services or purchase any products.
Scope of Services
Horevo provides a wide range of hospitality essentials across the United States, including commercial ovens, refrigeration units, fryers, coffee machines, cooking utensils, furniture, and bathroom supplies. Orders may be fulfilled from our inventory or directly from our suppliers via drop shipping. These Terms apply to all purchases, whether made through our website, by email, phone, or other assisted channels.
Product Information and Pricing
We strive to provide accurate descriptions, images, specifications, and pricing of our products. However, product information may change due to updates from manufacturers, inventory variations, or other factors. Prices are exclusive of shipping, taxes, and applicable fees unless explicitly stated. We reserve the right to correct errors, limit quantities, substitute products with your consent, or cancel orders in exceptional cases.
Payments and Financing
All purchases must be paid in full using approved payment methods. We accept major credit cards and, where applicable, approved financing arrangements. By providing payment information, you represent that you are authorized to use the selected payment method and that all information provided is accurate.
Intellectual Property
All content on our website, including text, images, videos, logos, product data, and graphics, is the property of Horevo Global, LLC or its licensors and is protected under U.S. and international copyright, trademark, and other intellectual property laws. You may use this content only for personal, non-commercial purposes and may not reproduce, distribute, modify, or commercially exploit any material without prior written consent.
Third-Party Products and Links
Some products or services may be provided by third parties. While we make reasonable efforts to ensure accuracy and quality, we are not responsible for the practices, policies, or content of third-party suppliers or websites. Use of such third-party services is at your own risk.
Warranty Disclaimer
Products and services are provided “as is” and “as available.” Horevo disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted, error-free, or secure service. For warranty claims specific to a product, please refer to the manufacturer’s warranty or contact us.
Limitation of Liability
To the fullest extent permitted by law, Horevo will not be liable for indirect, incidental, special, or consequential damages arising from the use of our services or products. Our total liability for any claim shall not exceed the amount you paid for the relevant product or service.
Prohibited Uses
You may use our services only for lawful purposes. You agree not to misuse the services to:
Order Fulfillment and Shipping
Orders will be fulfilled either from our inventory or via drop shipment. While we aim for timely delivery, delivery times may vary based on location, stock availability, and shipping method. For detailed shipping and refund information, please refer to our separate Shipping Policy and Refund Policy documents.
Dispute Resolution and Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts. Any dispute arising from these Terms or your use of our services shall first be attempted to resolve through informal discussions. If unresolved, disputes will be resolved through binding arbitration in Massachusetts, unless otherwise required by law. You agree to waive the right to a jury trial and class-action claims for such disputes.
Changes to Terms
We reserve the right to update these Terms at any time. Changes will take effect when posted on our website. Continued use of our services after updates constitutes acceptance of the revised Terms.
Contact Information
For questions or concerns regarding these Terms, don't hesitate to get in touch with us at:
Email: support@horevoglobal.com
Website: www.horevoglobal.com
sales@horevoglobal.com
(857) 353-8809
