Privacy policy

Privacy Policy

Last updated: November 13, 2025.

This Privacy Policy explains how Horevo Global LLC (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, place an order, or interact with our services (collectively, the “Services”). Our online store is powered by Shopify, which helps us operate securely and efficiently.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing/shipping details (city, state, ZIP).
  • Order & Payment Information: Order history, payment details (processed securely by Shopify or payment providers). We do not store full credit card numbers.
  • Account Information: Username, password, saved preferences.
  • Device & Usage Data: IP address, browser type, device type, pages visited, cookies, and analytics data.
  • Communications: Messages or inquiries you send to us.

2. How We Collect Information

  • Directly from you through forms, checkouts, or communication.
  • Automatically through cookies and tracking technologies.
  • From Shopify, our e-commerce provider.
  • From service providers such as payment processors and shipping partners.

3. How We Use Your Information

  • To process orders and deliver products.
  • To manage your account and preferences.
  • To provide customer support.
  • To personalize your shopping experience.
  • For marketing and promotional communications (you may opt out).
  • For fraud prevention and security purposes.
  • To comply with legal obligations.

4. How We Share Your Information

We may share your information with:

  • Shopify: To operate our store and process payments. Shopify’s privacy policy: https://www.shopify.com/legal/privacy
  • Service Providers: Payment processors, shipping carriers, IT providers, analytics partners.
  • Business Partners: For marketing and advertising (you may opt out).
  • Legal Authorities: If required to comply with the law.
  • Business Transfers: If we undergo a merger, acquisition, or restructuring.

5. Cookies & Tracking

We use cookies and tracking tools to improve website performance, analyze usage, and offer personalized content. You may disable cookies through your browser settings.

6. Your Rights

You may have rights depending on your location, including:

  • Access to your data
  • Request deletion
  • Correct inaccurate information
  • Opt-out of marketing or targeted advertising
  • Data portability

You can exercise your rights by contacting us at support@horevoglobal.com.

7. Children’s Privacy

We do not knowingly collect information from individuals under the age of 16.

8. Data Security & Retention

We take reasonable steps to secure your information. Data is retained only as long as necessary for business and legal purposes.

9. International Transfers

Your information may be processed outside your country (e.g., by Shopify servers). Appropriate safeguards are used for international transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@horevoglobal.com
Location: United States